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FAQs

Getting started

We offer standard shipping at a flat rate of $5.99, and we offer expedited shipping for an additional fee. Shipping rates may vary by location. For more information, please visit our Shipping and Delivery page.

Standard shipping takes approximately 3-5 business days, while expedited shipping takes approximately 1-2 business days. Please note that these times may vary depending on your location. For more information, please refer to our Shipping and Delivery page

Once your order has been placed, you will receive an email confirmation with a tracking number. You can use this number to track your order on our website or with the shipping carrier. If you have any questions about your order, please contact our customer service team at support@hoodiecrafts.com or +234990192832.

We want you to be completely satisfied with your purchase, so we offer a 30-day return policy. If you're not happy with your purchase for any reason, simply return it in its original condition for a full refund. Please see our Returns and Exchanges page for more information.

Yes, we offer gift cards in a variety of denominations. Our gift cards can be used to purchase any of our products and are a great way to show someone you care. You can find our gift cards on our website or by contacting our customer service team.

Yes, you can! Our customer service team is available to take your order by phone at +234990192832. We're happy to assist you with any questions you may have about our products or ordering process. We're here to help!

We understand that sometimes things change, and we're happy to help! If you need to make a change to your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, but we can't guarantee that changes can be made once the order has been processed. Thank you for your understanding.